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Passage Fourteen
Listen to the following passage.
Altogether the passage
will be read to you four times.
During the first reading,
which will be done at normal speed,
listen and try to understand the meaning.
For the second and third readings,
the passage will be read
sentence by sentence,
or phrase by phrase,
with intervals of 15 seconds.
The last reading
will be done at normal speed again
and during this time
you should check your work.
You will then be given ONE minute
to check through your work once more.
Please write the whole passage
on ANSWER SHEET ONE.
Now listen to the passage.
Customer Service
Good customer service is
the lifeblood of any business. /
You can offer promotions
and slash prices to bring in
as many new customers as you want. /
But unless you can get some
of those customers to come back, /
your business won't be profitable
for long. /
Good customer service is
all about bringing customers back /
and about sending them away
happy— /
happy enough to
pass positive feedback
about your business along to others, /
who may
then try the product or service you
offer for them /
and in their turn
become repeat customers.
The second and third readings.
You should begin writing now.
Good customer service is
the lifeblood of any business. /
Good customer service is
the lifeblood of any business. /
You can offer promotions
and slash prices to bring in
as many new customers as you want. /
You can offer promotions
and slash prices to bring in
as many new customers as you want. /
But unless you can get some
of those customers to come back, /
But unless you can get some
of those customers to come back, /
your business won't be profitable
for long. /
your business won't be profitable
for long. /
Good customer service is
all about bringing customers back /
Good customer service is
all about bringing customers back /
and about sending them away
happy— /
and about sending them away
happy— /
happy enough to
pass positive feedback
about your business along to others, /
happy enough to
pass positive feedback
about your business along to others, /
who may
then try the product or service you
offer for them /
who may
then try the product or service you
offer for them /
and in their turn
become repeat customers.
and in their turn
become repeat customers.
The last reading.
Customer Service
Good customer service is
the lifeblood of any business. /
You can offer promotions
and slash prices to bring in
as many new customers as you want. /
But unless you can get some
of those customers to come back, /
your business won't be profitable
for long. /
Good customer service is
all about bringing customers back /
and about sending them away
happy— /
happy enough to
pass positive feedback
about your business along to others, /
who may
then try the product or service you
offer for them /
and in their turn
become repeat customers.
Now, you have one minute
to check through your work.
This is the end of Part I Dictation.
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专业英语四级听力听写在线练习十三
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